Human Resources as a Profession

There has been some publicity lately that hasn’t reflected positively on Human Resources as a profession.  There have been allegations of discrimination, HR leadership issues, and discussion of HR being replaced by AI among other things.

Having been in HR for many years now, I’ve seen the looks I get when I tell people I’m in HR (the slight backing away, the quick panic of wanting to change conversations, etc.) and I understand where that comes from.  Unfortunately, I’ve seen too many instances of HR leaders believing their way is the only way, and that HR should be in charge.  I disagree.

People should be first in an organization. 

As someone who works in the people profession, it’s my job to remind owners and managers that the people we work with ARE the organization.  HR can’t operate in a bubble.  You cannot dictate policies and processes for an organization that you don’t understand with at least a basic knowledge of the products and services delivered and the skills employees bring to encourage success.

Whatever HR is called moving forward, whether it’s Human Resources, the People Department, the Employee Knowledge Center or even if it goes back to Personnel, those of us choosing this occupation need to encourage transparency, open communication, and kindness.  Certainly, we need to make sure we’re following laws and requirements and keeping people safe as a top priority, but we must lead the charge to clarify expectations so we can be on the same page.

Many leaders fail to talk with their employees when they feel disconnected or they assume staff know what they want without being clear. Staff are often afraid to speak up if they have issues or don’t understand something in their role, as they’ve seen managers lash out or become impatient or seen others disciplined or terminated for what they may see as reasonable actions.

We need to hold ourselves and our staff accountable.  If we’re clear and transparent and aren’t heading in the same direction, that’s okay--not every person is suited for every job or situation.  But we need to treat each other honestly, professionally and kindly, and HR professionals must lead in that direction.

As for AI, we need to embrace technology and think of the opportunities provided to our employees.  The possibility of 24/7 access to questions about compensation, benefits, processes, etc. is exciting!  This enhances HR roles and allows us to focus on the company and staff’s other more individualized needs.

HR professionals must refocus emphasis on “Human” and certainly work to encourage success for the organization, but mostly for its people.

#kindness #positivity #HR #management #hrconsultant

HR Professionals should refocus on the human aspect of employment.