The word “accountability” gets thrown around a lot in business.  We all like to think we’re holding ourselves and staff accountable, but are we?  Does your staff know what you expect on a daily/weekly/monthly basis?  Do they know why?  When someone doesn’t meet expectations, do you address it or try to hide from the information? Of all the issues I’ve seen in business over 30+ years, failure to hold employees accountable has caused the most problems.  Why is accountability so

We talk about transparency and communication, but accountability is vital in running successful operations.  If we don’t hold ourselves...

In the human resources world, there’s a lot of discussion about accountability. We often talk about holding employees accountable for...