Do you need a policy on the use of AI?

Many of us have at least dabbled in the use of Artificial Intelligence, but have you created or thought about a policy on the use of AI for your staff?  Do you need one and, if so, what should it say?

Artificial Intelligence has opened possibilities in the labor market, some good, some bad.  But as we navigate its use, have we taken steps to outline expectations for our employees?  Are they allowed to utilize AI in their roles?  Can they upload any/all information?  Can they use it for anything and everything?

While we determine how best to use this new tool in our various industries, as with anything else, we need to make sure we’re all on the same page of our expectations.  Uploading proprietary information could very well be an issue, especially for smaller businesses.  Set rules and make known what you’re comfortable with employees sharing and what you’re not.

Do you want your staff to stipulate when AI is used or does it matter?  It may be fine in your organization for staff to use any/all tools available, but you may have an industry that is highly regulated or creative where you do need to know what tools may have been used. Make sure your staff know the rules. 

You also want to make sure that if staff is using AI for research or areas where facts are vital, they double-check to verify pertinent information and do not just take data for granted.  None of us want to be called out for supplying inaccurate information in a document or vital presentation.

When getting information from individuals outside the company, in recruiting, for example, are staff asking about the use of AI?  It may be fine for a candidate to use AI to help wordsmith his/her experiences, but what if they’re complete fabrications?  Do staff know how to differentiate fact from fiction and what questions to ask to ascertain skills?

AI is an exciting and fluid opportunity, but we need to be clear in our comfort level and expectations so our staff don’t run counter to our needs.  Set clear guidelines in the use of AI in your organization and ask for feedback so that appropriate adjustments can be made as needed.

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Does your staff know when and how to use AI in your organization?