As managers, it’s easy to look at our role as coach or teacher, but there are always things we can learn from our staff, encouraging a culture of curiosity and reciprocity. While we may have more experience or are potentially skilled in different areas, staff have unique perspectives that provide opportunities to learn new ways of approaching problems. Work with your staff to encourage brainstorming and alternative viewpoints. Let staff take turns taking charge of ongoing me

Time flies by and days run together, so how do we motivate staff on an ongoing basis? How do you continually prevent jobs from becoming rote and encourage new ideas and processes? First of all, don’t assume your staff are happy. Even those with long tenure may surprise you with unstated frustrations. How are you getting feedback from staff? Do you have an environment of trust where feedback is meaningful? Or are you likely to get no comments or misleading ideas that don’

In a world of divergent opinions often clashing and creating chaos, what can we do to encourage conflicting ideas at work in a way that...